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Support requests can be submitted without needing to log in, only requiring an email address.
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This works well for sending out a ticket quickly, but there are additional benefits to logging in, explained in How to Create a Zendesk Account.
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Navigate to dozuki.zendesk.com
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Click Submit a Request to submit a request to the support team.
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Fill out the fields on the request form.
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If submitting a request as a guest, enter your email address (you will not be prompted for this if signed in).
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Start by selecting a category from the How can we help? drop-down menu.
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Depending on which category you select, conditional fields will appear on the form, prompting you to enter other relevant data.
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Use the Subject field to preface the issue, such as "unable to log in via SSO" or "email notifications not sending."
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Briefly describe the issue in the Description field.
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Add any attachments that might better explain the issue.
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Click Submit to submit your request.
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Click Submit a Request to submit a request to the support team.
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Fill out the form fields as described in Step 3.
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Click Submit.
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If you submit a support request while signed in, clicking Submit will bring up the ticket in a new page.
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View detailed information about the progress of the support request in the space to the right, including the status and priority.
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